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Minimizing the Effect of a Power Outage on Your Business Telephone System

Posted by Gregg Haughton on Oct 19, 2011 3:15:00 PM

Recently, the Northeast experienced one of the worst hurricanes to ever come ashore in this area of the country. It had wide-ranging effects, depending on where you live; but hurricane Irene’s calling card in the state of Connecticut was unprecedented power outages – in some cases lasting a week or more!

For residences, these power outages proved to be a tremendous inconvenience…but for businesses in Connecticut, the loss of power for an extended period of time represented not only an inconvenience, but a direct impact on their profitability. Among other things, an extended power outage means that if you do not have a specific disaster recovery plan in place, you are going to lose the use of your telephone system. There are several ways to plan in advance to minimize the effect that the temporary loss of your telecommunications system will have on your business’s bottom line:

At the very least, every business telephone system should be plugged into an Uninterruptible Power Supply (UPS). This ensures that, in the event that power is lost in the building, the phone system has time to shut itself down properly, rather than being shut off immediately. If the telephone system does not have time to properly power down, there is an increased likelihood that when the power comes back on, there will be problems with the phone system’s internal programming.

If your business is one that relies heavily on telephone communications, an extended run-time battery back-up is something that should be part of your phone system hardware. In addition to the same benefits that a UPS would provide, a full battery back-up allows you to continue voice communications, even in the event of a total power loss. In this case, an initial investment of anywhere from $200 to $750 would likely save you much more than that in potential lost business if you are ever subject to a prolonged power outage.

Lastly, there are some enterprises which simply cannot afford to be without power for any extended period at all. If this is the case, and a fully operational telephone system is completely imperative – especially if you are without power for an entire week! - a back-up generator is an investment that will also pay for itself many times over in the long run.

Instead of being completely helpless in the face of Mother Nature, as many companies were when hurricane Irene tore through the Northeast, a reasonable amount of pre-planning can prevent such an event from having a crippling affect on your business!

Topics: Minimizing the Effect of a Power Outage on Your Bu

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