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 Business Telephone
Systems – Since 1996, Granite
Communications has designed, installed
and maintained phone systems for
our customers in Southern New England. Our
focus is on deploying solutions which
improve customer service, enhance
productivity and lower costs.
VoIP Phone Systems – By converging voice
and data over broadband networks,
Granite Communications can leverage
existing infrastructure and improve
operational efficiency. We have been
using VoIP technology since 2000 to help
our customers be more competitive.
Call Management Solutions – Another of
Granite’s strengths is designing systems
to improve call flow, thus providing
better customer service. We have
extensive experience with call center
systems (ACD), and call management
software applications.
Unified Messaging Solutions – Much more
than voice mail, UM allows you to access
your voice mail, e-mail and fax
documents from any device at any
location at any time. Few investments can
have such a direct positive impact on
productivity and customer service.
Call Completion Solutions – By deploying
one number access solutions, callers are
able to reach your staff wherever they
roam. Opportunities are not missed,
problems are solved quickly, and
“telephone tag” is eliminated.
Voice and Data Cabling – Granite
Communications licensed and insured
technicians install voice and data
cabling, fiber optic cable and wire
management systems from Superior and Ortronics. By doing the job neatly and
following industry standard procedures,
Granite Communications distributed cable
systems are reliable.
Legacy Systems – Granite Communications
has certified trained technicians with
experience on Panasonic DBS telephone
systems, AVT CallXpress voice mail
systems, Iwatsu ADIX telephone systems
and CTL VoiceSupport voice mail systems.
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