Granite Communications Products and Services

Business Telephone Systems:

Since 1996, Granite Communications has designed, installed and maintained business phone systems. Our focus is on deploying solutions which improve customer service, enhance productivity and lower costs.

 

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IP, Hosted, Digital and Hybrid Phone Systems:

 

For many, an ultra reliable, low cost, and easy to use digital phone system is the best fit. We offer small business Alcatel Lucent phone systems ideal for small offices that are looking for an inexpensive business phone system.

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VoIP Phone Systems: Cloud or Premise

 

Granite has been deploying VoIP technology since 2000. We know how to use VoIP technology to help our customers be more competitive. Granite has extensive experience with IP PBX systems, Cloud phoen Service, Server Based IP PBX Systems, and Converged IP Phone Systems.

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VoIP Phone Systems

Call Management Solutions:

 

Another of Granite’s strengths is designing business telephone systems to improve call flow, thus providing better customer service. We have extensive experience with call center systems (ACD), Presence Management and call management software applications. We provide tools to measure and manage both formal and informal call centers.

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Unified Communications Solutions:

 

Much more than voice mail, UC allows you to access your voice mail, e-mail, text, and fax documents from any device at any location at any time. Few investments can have such a direct positive impact on productivity and customer service.

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Presence Management Systems:

 

Presence Management Systems allow co-workers to be able to see where their peers are and whether they are available. This streamlines operations and improves productivity and customer service. By linking your calendar to your voice mail and smart phone your staff is more efficient.

Mobility Solutions:

 

Making your Smart Phone smarter…

Granite’s Mobility applications provide a multitude of user productivity tools, all presented in an integrated suite of applications specifically designed for each different smart phone or tablet platform. Better yet, the rich set of features exceeds the capabilities of current business phone systems. Management is a snap as the application is easily downloaded and updated via the smart phone vendor’s app store.

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Call Completion Solutions:

 

By deploying one number access solutions, callers are able to reach your staff wherever they roam. Opportunities are not missed, problems are solved quickly, and “telephone tag” is eliminated.

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Voice and Data Cabling and Fiber Optic:

 

Granite Communications licensed and insured technicians install voice and data cabling, fiber optic cable and wire management systems from Superior and Ortronics. By doing the job neatly and following industry standard procedures, Granite Communications distributed cable systems are reliable.

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Public Address, Mass Notification and Access Control

 

To improve safety and security, Granite can integrate public address and mass notification as well as access control into the communications platforms. This allows our clients to instantly communicate with folks and control access to sensitive areas of the facility.

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