OUR PRODUCTS

Business Telephone Systems:

Since 1996, Granite Communications has designed, installed and maintained business phone systems. Our focus is on deploying solutions which improve customer service, enhance productivity and lower costs.

Digital Phones Systems:

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For many, an ultra reliable, low cost, and easy to use digital phone system is the best fit. Our Iwatsu VS small business phone system is ideal for small offices that are looking for an inexpensive business phone system.

VoIP Phone Systems:

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By converging voice and data over broadband networks, Granite Communications can leverage existing infrastructure and improve operational efficiency. We have been using VoIP technology from since 2000 to help our customers be more competitive. Granite has extensive experience with IP PBX systems, Server Based IP PBX Systems, and Converged IP Phone Systems.

Call Management Solutions:

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Another of Granite’s strengths is designing business telephone systems to improve call flow, thus providing better customer service. We have extensive experience with call center systems (ACD), and call management software applications.

Unified Communications Solutions:

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Much more than voice mail, UC allows you to access your voice mail, e-mail, text, and fax documents from any device at any location at any time. Few investments can have such a direct positive impact on productivity and customer service.

Presence Management Systems:

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Presence Management Systems allow co-workers to be able to see where their peers are and whether they are available. This streamlines operations and improves productivity and customer service. By linking your calendar to your voice mail and smart phone your staff is more efficient.

Mobility Solutions:

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Making your Smart Phone smarter…

Granite’s Mobility applications provide a multitude of user productivity tools, all presented in an integrated suite of applications specifically designed for each different smart phone platform. Better yet, the rich set of features exceeds the capabilities of current business PBX phone systems. Management is a snap as the application is easily downloaded and updated via the smart phone vendor’s app store.

Home Screen Provides a simple one touch login to activate the mobile phone as the business PBX extension, to access the mobility applications and provide single number access for both incoming and outgoing calls. Call Management Screen Provides PBX features such as extension dialing, click to dial, multiparty conference, transfer, hold (with music), call recording and more. Real Time Directory Displays both company and personal contacts. Company contacts are maintained on and pushed from the Server, displaying contact name, extension and real time status. Personal contacts, stored on the mobile phone, are also integrated into the directory. Favorites Any contact can be made a "favorite" with the added feature for company contacts real time presence display ("On the phone", "Available", etc), and click to call. Call History Visually displays both PBX and mobile phone call history in a single integrated view, including call direction(inbound/outbound), time/date and caller ID – with click to call. Visual Voicemail View, listen, forward, delete business voicemails – without having to call your company’s voicemail system.

Call Completion Solutions:

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By deploying one number access solutions, callers are able to reach your staff wherever they roam. Opportunities are not missed, problems are solved quickly, and “telephone tag” is eliminated.

Voice and Data Cabling:

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Granite Communications licensed and insured technicians install voice and data cabling, fiber optic cable and wire management systems from Superior and Ortronics. By doing the job neatly and following industry standard procedures, Granite Communications distributed cable systems are reliable.

Legacy Systems:

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Granite Communications has certified trained technicians with experience on Panasonic DBS business telephone systems, Iwatsu ADIX business telephone systems and CTL VoiceSupport voice mail systems.